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The Technical Account Manager provides proactive and reactive assistance to assigned customers and is responsible for troubleshooting issues as they relate to the full suite of iCIMS Products. The TAM is responsible for building and maintaining a technical relationship with assigned customers while mastering systems to effectively communicate to those customers efficiently. The TAM is responsible for effective partnership with the Customer Success Manager and other departments to help ensure customer satisfaction. The TAM will own technical escalations and necessary communication to the customer. The TAM is also responsible for surfacing and working to mitigate technical risk. The TAM reports to the Manager, Technical Account Management.
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Interested in technology? Love working with people? We’re seeking a business-savvy, time management superstar to join our team as an Implementation Manager I, where you’ll work closely with our customers to implement our platforms, offering continued guidance and consultation to help them adopt best practices and rollout successfully. In this role, you’ll be responsible for executing the iCIMS implementation methodology and handling multiple projects of varying levels of complexity, collaborating with other Implementation Managers or Project Managers, and on occasion traveling to our customers to provide onsite assistance and training. We’re looking for someone who knows how to navigate tough conversations and scenarios to influence and drive projects while keeping our customers on track. If you’re a highly-organized, driven, professional team player who shares our belief in customer commitment, you’ve come to the right place!
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Have you led teams responsible for driving Demand Generation globally? Do you have B2B/SaaS marketing experience? We’re looking for an analytically minded expert communicator with a strong results orientation to join our team as VP, Demand Generation, where you’ll be responsible for developing marketing strategies and executing operational plans that drive revenue growth for our organization. In this role, you'll report to our Chief Marketing Officer and you’ll oversee our account-based marketing (ABM), inbound digital marketing, and our partner programs, partnering with others across Marketing as well as in Finance and Sales to create robust programs that drive demand and encourage strong conversion across new logos and customer whitespace. You’ll be responsible for the necessary planning, measurement, evaluation and pivots to drive results, as well as regularly communicating performance through leading and lagging indicators, velocity, and overall ROI. If you’re an exceptional cross-functional collaborator who’s passionate about mentoring and developing Marketing leaders, this could be your next big thing.
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Calling all charismatic communicators! Do you have your sights set on a career in sales? We’re looking for a polished, highly-motivated extrovert to join our sales team as an Inside Sales Representative-LQ. In this role, you’ll work closely with our Account Executives to effectively convert marketing generated inquiries to potential iCIMS customers within our Enterprise segment, responding to active and passive inquiries about our products and services, and scheduling further discussions with an Account Executive. We’re seeking someone with a high level of professionalism and business acumen—someone who can successfully articulate our value proposition in a sophisticated manner. If you’re an ambitious go-getter who wants to jump start a sales career, this could be the perfect job for you!
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Are you someone who has a proven track record creating content that resonates with a range of audiences and drives business results? iCIMS is looking to add a sharp, creative, and enthusiastic Content Creator to our Marketing team. This role will be responsible for crafting a wide variety of compelling content for different persona audiences. The ideal candidate is an effective writer, creative storyteller, sharp editor, and someone who works independently, but is also great at collaborating with a team.
The Content Creator will develop and create content supporting projects for print, digital media, product launches, partnerships, social media, and sales enablement needs. The Content Creator will communicate with leadership and peers across the organization. Excellent writing, spelling, and understanding of grammar are essential to the role as is being familiar and friendly with SEO copywriting.
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Do you have top-notch communication skills? Have you developed deep relationships with partners and/or clients? We’re looking for a poised, professional self-starter who understands the landscape of the HR space to join our team as a Partner Relationship Manager I, where you’ll serve as the face of the company and grow relationships with existing and potential partners in our partner ecosystem. In this role, you’ll be responsible for developing partner relations strategies and initiatives to grow our partners’ revenue contribution to iCIMS, as well as developing marketing campaigns, external communications, and, hitting the road as needed to meet with our partners face-to-face. You’ll identify key partners and revenue generating opportunities with those partners, as well as coach current and potential partners on our product suite and the iCIMS value proposition. If you’re highly driven, love working with people, and know how to work a room, this might be the job for you!
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Do you have hands-on experience with data architecting, mining or large-scale data modeling? Are you familiar with metadata management and associated processes? We’re looking for an expert communicator with a strong customer orientation and object-oriented programming experience to join our Infrastructure Shared Services team as a Data Architect. In this role, you’ll design, develop and implement data models and warehouses for our internal applications and system. Additionally, you will provide architectural assessments, strategies and roadmaps; verify performance, fault tolerance and security. If you’re craving an exciting new opportunity where you can partner with project managers and other business leaders to facilitate projects that make good use of your data insights, let’s chat!
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Calling all solution consultants! Have you led strategic product development through implementation? We’re looking for someone well-versed in the world of product management to join our team as a Solutions Consultant, where you’ll work directly with prospective customers, existing customers, Account Executives and Product Executives to understand and articulate on the needs related to seamlessly integrating and connecting our Advanced Communication Suite with their current technology ecosystems. As a Solution Consultant, you will attain expert knowledge of iCIMS software, best practices, and product capabilities while serving as the liaison between our product, implementation and sales team to enable and optimize revenue generation and renewal rates. We’re looking for someone who loves to take initiative and is eager to influence the evolution of our product. If you consider yourself a tech-savvy, possess superstar presentation skills and have a knack for translating business requirements into functional requirements, this is right up your alley.
*This role will be based in our San Jose, CA office
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Do you have a strong background in networking? We’re looking for a hands-on architect with top-notch scripting chops to join our team as a Network Engineer IV, where you’ll design, deploy and monitor our network and infrastructure to support the core business. In this role, you’ll develop documentation artifacts, processes, best practice policies and procedures, and will build out additional infrastructure to support M&A activities. If you’re an analytically minded expert prioritizer and able presenter who’s worked with large scale enterprise deployment technologies, we’re ready for you to come on board!
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iCIMS is looking for an Integration Specialist I to join our Professional Services team. As an Integration Specialist I, you’ll be responsible for building and maintaining an automated exchange of information between iCIMS’ platform and various external systems utilized by our customers. The ideal candidate comes equipped with implementation experience with demonstrated integration expertise in business and technical verticals. We’re looking for someone who is excited for the opportunity to work for a growing company that serves as the hub of all things talent acquisition for the HR community. If you have a customer centric attitude, a knack for data, and a passion for technology, you’ll fit right in. iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies – passion, drive, transparency, adaptability, empathy, kaizen, and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation– then you’re just what we’re looking for! iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider – delivering technology that supports more than 3,500 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us. Apply today!
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Calling all million-dollar closers! Do you have experience selling global brands? We’re looking for a regioanlly-based, experienced sales professional to join our team as an Account Executive - New Business - Enterprise, where you’ll help us achieve maximum sales profitability, growth, and account penetration within a strategically defined market segment. In this role, you’ll proactively establish, develop and maintain effective business relationships with prospective customers to generate new business for our product suite. As an Account Executive - New Business - Enterprise, you’ll have a unique opportunity to hit the ground running, building a solid book of business and helping blaze trails in our new strategic space. We’re looking for a quarterback with a true team mentality—someone who can think on their feet and work cross-functionally to help us close complex, high-stakes deals. If you’re persistent, resourceful and hungry for success, this could be your next big thing!
This role will be a remote position.
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Calling all million-dollar closers! Do you have experience selling global brands? We’re looking for a locally-based, experienced sales professional to join our team as an Account Executive - New Business - Strategic, where you’ll help us achieve maximum sales profitability, growth, and account penetration within a strategically defined market segment. In this role, you’ll proactively establish, develop and maintain effective business relationships with prospective customers to generate new business for our product suite. As an Account Executive - New Business - Strategic, you’ll have a unique opportunity to hit the ground running, building a solid book of business and helping blaze trails in our new strategic space. We’re looking for a quarterback with a true team mentality—someone who can think on their feet and work cross-functionally to help us close complex, high-stakes deals. If you’re persistent, resourceful and hungry for success, this could be your next big thing!
This role will be a remote position.
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A data steward is a Data Management professional who is responsible for data quality in collaboration with their stakeholders and internal resources within the Cloud Services team to ensure fast & efficient follow up in data updating & maintenance for the IS applications, such as CRM or ERP systems. Data Stewards are responsible for managing and prioritizing activities to mitigate data quality risks and issues, interpreting data policies and ensuring that data complies with enterprise policies and standards in demonstration of Policy compliance and Standards adoption. This role supports the Data Governance by executing on all areas subject to data governance and assisting with key initiatives.
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Are you a reporting whiz who has worked in a Marketing Data Research or Data Analyst role? Do you have Salesforce experience? We’re looking for a confident communicator with a strong customer-service orientation towards internal customers and stakeholders to join our team. As a Data Steward, you’ll be responsible for governing the data in our enterprise systems. In this role, you’ll be responsible for overall monitoring of data quality and data integrity, ensuring that the data is informing business needs. You’ll audit existing business data and ensure it complies with enterprise policies and standards with a focus on cleansing and enriching it, and removing inaccuracies and duplications. In addition, you’ll manage and prioritize data migration, identifying gaps and making recommendations. If you’re a detail-oriented, expert collaborator who wants to apply data to help us mitigate data quality risks and issues and interpret data policies, let’s talk!
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Interested in technology? Love working with people? We’re seeking a business-savvy, time management superstar to join our team as an Implementation Manager I, where you’ll work closely with our customers to implement our platforms, offering continued guidance and consultation to help them adopt best practices and rollout successfully. In this role, you’ll be responsible for executing the iCIMS implementation methodology and handling multiple projects of varying levels of complexity, collaborating with other Implementation Managers or Project Managers, and on occasion traveling to our customers to provide onsite assistance and training. We’re looking for someone who knows how to navigate tough conversations and scenarios to influence and drive projects while keeping our customers on track. If you’re a highly-organized, driven, professional team player who shares our belief in customer commitment, you’ve come to the right place!
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Passionate about technology? Love working with people? We’re seeking a business-savvy, time management superstar to join our team as an Implementation Manager III, where you’ll work closely with our customers to implement our platforms, offering continued guidance and consultation to help them adopt best practices and rollout successfully. In this role, you’ll be responsible for executing the iCIMS implementation methodology and handling multiple projects of varying levels of complexity, collaborating with other Implementation Managers or Project Managers, and on occasion traveling to our customers to provide onsite consultation and training. We’re looking for someone who knows how to navigate tough conversations and scenarios to influence and drive projects while keeping our customers on track. If you’re a highly-organized, driven, professional team player who shares our belief in customer commitment, you’ve come to the right place!
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Are you a highly driven digital marketer or project manager experienced in account-based marketing? Do you enjoy engaging potential customers throughout the buyer’s journey? If so, we’re looking for you to join our Outbound Marketing Team as an Account Based Marketing Nurture Associate II, where you’ll refine and execute strategies geared to meet pipeline goals for our enterprise target accounts. In this role, you’ll be responsible for planning, organizing, and executing programs that generate new prospects and advance existing opportunities for the sales team. You’ll perform continued data analysis to help us optimize performance, in addition to monitoring the competitive landscape and staying apprised of new software and market trends. If you’re an organized team-player who likes making informed recommendations, we’d love to bring you on board!
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Experienced in Salesforce? Love dissecting data? We’re seeking an analytically minded expert collaborator to join our team as a Sales Operations Analyst II, where you’ll help drive sales efficiency within the business to allow us to exceed our growth goals. In this role, you’ll work cross-functionally to pull data, perform analyses, build presentations, and help others work through analytical issues. You’ll also create quota setting documentation, breaking quotas down by quarter, tracking progress, and putting together contests/SPIFs. We’re also looking for a confident communicator—someone who isn’t afraid to stand their ground, challenge others’ thinking, and make recommendations. If you are an outgoing, Excel whiz who loves working with sales people, let’s chat!
This position will be located in San Jose, CA and supporting the TextRecruit business.
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Are you someone with strong communication skills who enjoys working with others? You’ve come to the right place! We’re looking for an outgoing, enthusiastic, and creative problem-solver to join our Customer Support team as a Technical Support Engineer (TSE). As a member of our Customer Support team, you’ll provide a service experience second to none as you help our customers tackle their problems head on and crush any technical obstacles in their path. And you’ll be supported internally by a best-in-class team as well, receiving ample training and development opportunities to help get you up and running and ready for primetime. iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies: passion, drive, transparency, adaptability, empathy, kaizen and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation, then you’re just what we’re looking for! iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s routinely voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider, delivering technology that supports more than 3,500 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us—apply today!
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Do you have advanced proficiency working with Angular and TypeScript? Are you well-versed in test design, creation and execution? We’re looking for an established Software Engineer to join our NYC-based team where you’ll focus on building out flexible yet scalable core features and APIs while using engineering best practices to ensure that the utmost performance, usability and security needs are satisfied. As a senior developer on the CRM team, your role will be critical in developing key new front-end features supporting AI job matching for unemployed candidates. If you’re proactive problem-solver looking to make a critical impact on a growing business, this might be the job for you!
