• Consulting Project Manager - UK

    Location UK-London
    ID
    2019-7897
    # of Openings
    1
    Category
    Sales
    Department
    International Sales
    Posting Level
    Experienced
  • Job Overview:

    Are you a trusted advisor and partner to the HR organization? Are you passionate about creating exceptional software and user experiences?  We’re looking for a seasoned project management superstar to come join our UK – based team as a Consulting Project Manager, where you will be responsible for overseeing the successful and timely delivery of large-scale implementation projects, from incubation through integration. In this role, you will also serve as the tactical point person both internally and externally, providing high profile customers with a premier implementation experience. To succeed in this role, you should have a keen understanding of the fundamentals, processes, and terminology surrounding the corporate recruiting environment in order to drive the strategy for optimization and roll-out best practices. If you’re a business-savvy, master multi-tasker with a strong knowledge of web technologies, let’s talk!

    About Us:

    iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies – passion, drive, transparency, adaptability, empathy, kaizen, and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation– then you’re just what we’re looking for!

     

    iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider – delivering technology that supports approximately 4,000 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us. Apply today!

    Responsibilities:

    Essential Job Functions

    • Handles implementations of the largest scope and scale
    • Carries out implementation projects from beginning to end stages for high profile Enterprise customers
    • Provides customers with a premier implementation experience and the highest levels of customer service
    • Leverages iCIMS software in the most efficient of ways in order to best teach and support customers
    • Work with 3rd party advisor firms to deliver customer implementations
    • Completes on-site consultations and optimization strategies, supports roll-outs,
    • Provides advice and best practices to customers.
    • Understands the fundamentals, processes and terminology of corporate recruiting environments, as well as a strong understanding of ASP systems and the benefits impact such systems introduce to new iCIMS customers
    • Mentoring of other Implementation Managers on the team
    • Coordinates internal iCIMS teams and acts as the single point of contact for the customer, delivering timely communication on project status.
    • Works closely with Support and CSM teams to ensure successful transition from project to “live”.
    • Is accountable for the successful and timely delivery of projects.
    • Take significant responsibility for the overall success of the project and satisfaction of the customer
    • Serve as an iCIMS software expert
    • Manage several implementations of various sizes and complexities simultaneousl
    • Consistently ensure business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies

    Qualifications:

    Skills/Abilities

    • Ability to solve problems
    • Ability to prioritize competing deliverables
    • Demonstrated interest in current technologies
    • Demonstrated ability to have difficult conversations
    • Ability to effectively manage meetings
    • Candidates should possess excellent interpersonal skills and the ability to effectively scope, design, and manage multiple implementations of all types (Small Business, Industry and Enterprise)
    • Proven success in leading high performance teams, achieving results through others, and being a strong team player
    • Able to manage and delegate to additional resources
    • Proficiency with Microsoft Office (PowerPoint, Excel, Outlook)
    • Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively – to a variety of persona types
    • Ability to manage time and work effectively within a fast paced, changing environment that is going through high growth
    • Ability to work alone or in team environment
    • A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions
    • Strong results orientation with a proven track record of flawless execution and strong attention to detail
    • Ability to work under pressures of time constraint
    • Comfortable working with customers to research business processes, diagnose and resolve on-demand (web-based) software issues
    • High level understanding of Talent Acquisition space including CRM and Onboard concepts.
    • Advanced understanding of and ability to explain system-to-system integrations
    • Demonstrated customer service orientation
    • Strategic analysis/creative problem solving and business judgment are requiredDemonstrated ability to influence cross-functional partners and upper management to impact decision-making
    • Strong knowledge of iCIMS products or other ATS
    • Ability to ask about and understand driving factors for customer requirements
    • Project Management experience, Princ2 or PMP a strong plus
    • HR knowledge/experience

    Education/Certifications/Licenses Required

    • Bachelor’s Degree or equivalent work experience required
    • Minimum 9 years’ related experience

    Organizational Core Competencies

    • Adaptability - A capacity to embrace change with a positive, team-oriented attitude toward results.
    • Customer Commitment - The ability to deliver a “customer” experience second to none, balances what’s right for one’s customers with the productive use of resources.
    • Drive - Confidence, backed by an internal will to take ownership and initiative to overcome obstacles and deliver results.
    • Empathy - Ability to put yourself in someone’s position and understand their concerns and motivations.
    • Kaizen - An aptitude for continuous improvement, presenting new ideas and executing upon them to achieve results and improve processes and systems.
    • Passion - An unrelenting enthusiasm linked to belief in our vision, mission and/or philosophies of the company.
    • Transparency - Tell it how it is, through honest communication, building trust and fostering alignment, while respecting confidences & privacy

    Work Schedule / Hours (please circle all that apply)

    • Regular: standard 9:00 am – 6:00 pm

    Travel (if applicable, please circle one of the following)

    • Approximately 35%

    EEO Statement:

     iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.

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