• Sr. Salesforce Administrator

    Location US-NJ-Holmdel
    ID
    2019-6977
    # of Openings
    1
    Category
    Technology and Infrastructure
    Department
    Cloud Services
  • Job Overview:

    Attention Salesforce aficionados! Do you have experience managing and deploying change and CPQ within Salesforce? We are seeking a detail-oriented system administrator and expert multitasker to join our team. You'll drive Salesforce changes impacting our engaged user groups. In this role, you'll support 600+ end users across various user groups (Sales, Account Management, Customer Service, Marketing, Finance and Legal), ensuring data accuracy and overseeing data workflows. In addition  you will perform system configurations resolving issues; testing, deploying, monitoring and documenting changes; and creating reports our business needs to make informed decisions. If you are a flexible, self-motivated team player who's used to working in a dynamic environment, let's chat!

    About Us:

    iCIMS is a high-growth Software-as-a-Service (SaaS) company headquartered in Holmdel, NJ. Eight-times voted a Best Place to Work by NJBIZ and #16 on Glassdoor’s 2019 Best Places to Work list, we are the industry’s #1 recruitment software provider, delivering technology that supports approximately 4,000 contracted customers around the globe. Dedicated to maintaining an inclusive, inspirational and innovative work environment, and committed to our consistent growth, we have a wide range of opportunity for career advancement within our organization. Come grow with us—apply today!

    Responsibilities:

    Responsibilities :

    • Participate in analyzing and documenting existing processes for possible improvements and make appropriate recommendations.
    • Design reporting solutions that are visual, interactive, sustainable and drive business value.
    • Must be able to lead projects and focus groups.
    • Protect Salesforce data according to iCIMS’ data classification policies.
    • Proactively ensure integrations run as scheduled and planned.
    • Participate in testing activities of transaction systems, reporting and integration.
    • Participate in testing and validating system fixes and enhancements and assisting with user acceptance testing.
    • Assisting with the configuration of existing application.
    • Enhancing existing components of current system (new functionality, queries, reports, etc.)
    • Implementing third-party products to work with application.

     

    Additional Job Responsibilities:

    • Demonstrates a sense of urgency and takes initiative.
    • Maintains flexibility and reacts to change appropriately.
    • Receives and takes action on feedback for continual professional improvement and development.
    • Takes measures to enhance body of knowledge and skill set through training.
    • Other duties as assigned.

    Qualifications:

    • BA degree or relevant work experience
    • At least 6 years of system administration experience with Salesforce
    • 4-6 years’ experience in a Quote to Cash Background with Salesforce CPQ (Steelbrick), Apttus, etc.
    • Strong understanding of systems and processes supporting Sales and Marketing organizations in the SaaS industry
    • Previous experience working in an Agile fashion preferred
    • Previous experience working for a Vista Equity Holdings Portfolio company a plus
    • Strong verbal and written communication skills.
    • Ability to manage change effectively always mindful of technology, business processes, and systems implications.
    • Intermediate to advance level Microsoft Office skills including Intermediate to advance level Excel skills.
    • Attention to details and ability to deliver accurate data analysis.
    • Effective time management skills that will ensure delivery of information in the required timeframes.
    • Demonstrated ability to think laterally with high level of tenacity to solve problems relating to data.
    • Must thrive in a fast-paced environment where multi-tasking and prioritizing is necessary.
    • Must be a self-starter, team-player and proactive.

    • Ability to prioritize requests and negotiate timeframes for deliverables from different stakeholders

     

     

    EEO Statement:

    iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.

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