• Sales Operations Specialist

    Location US-NJ-Holmdel
    # of Openings
    Sales Operations
    Posting Level
  • Job Overview:

    Do you have a knack for facilitating processes? Would you relish a job that requires you to shepherd sales from start to finish? If so, then you may be the person who we need to fill our opening for a Sales Operations Specialist, a newly created position that will guide our sales department through customer and prospect sales. You will work with our legal and sales teams to provide quotes and contracts, and reduce the amount of time that deals spend in contractual stages by quickly securing approvals. If you’re extremely detail-oriented with experience building relationships with various stakeholders and using Salesforce, then apply now so that we can talk!

    About Us:

    iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies: passion, drive, transparency, adaptability, empathy, kaizen and customer commitment. If you eat, sleep and breathe our competencies and desire to work in a casual, yet results-driven environment that embraces innovation, then you’re just what we’re looking for!
    iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s routinely voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider, delivering technology that supports approximately 4,000 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us — apply today!


    • Day-to-Day work with the Sales teams to build, refine, and deliver sales quotes.
    • Partner with Legal to work through quotes as they go through the Negotiating Contract phase
    • Partner with the Cloud Services organization and Data Stewards to identify the key bottlenecks in the Quoting, Business Term Review, and quote approval processes
    • Be a “Consulted” party in the projects to streamline and make more efficient the Quoting, Business Term Review, and quote approval processes
    • Collaborate with the Legal team on the redlining process, to reduce the overall timeline of getting deals from Negotiating Contract to Close
    • Simplify complex issues and effectively communicate in depth analysis to our customers.
    • Gather and report insights through data and business analysis.
    • Design best practices and build recommendations.
    • Drive knowledge and expertise in our other quantitative tools, including Tableau and SFDC
    • KPIs would include Conversion rate from Competing to Close, Negotiating Contract to Closed Won, and time from Negotiating Contract to Closed Won
    • Manage ad-hoc requests concurrently.


    • 4 Year College Degree required.
    • 1+ years’ experience in sales support or quantitative-based role
    • Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively
    • Proficiency with SFDC highly preferred.
    • Comfort and experience in ambiguous situations
    • Process-oriented, accountable and trustworthy
    • Ability to work effectively within a fast paced, changing environment that is going through high growth while managing multiple priorities
    • Proven success in achieving results through others and being a strong team player
    • Computer literate; proficiency with Microsoft Office (PowerPoint, Excel, Access, Outlook)

    EEO Statement:

    iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.


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