• Sales Engineer III

    Location UK-London
    # of Openings
    Sales Engineers
    Posting Level
  • Job Overview:

    Are you a master presenter with experience demoing recruiting software solutions? Do you relish the idea of being the first pair of boots on the ground in the sales process? If so, then you may be the perfect fit for our opening for a Sales Engineer III, a critical position on our Sales Team that demonstrates our recruiting software solutions for customers and prospects! You will develop and maintain knowledge of the ins and outs of our software, and be able to translate them into simple, easy-to-understand terms that speak to everybody with a say in the sales process. If this is the type of job that you’ve been doing and doing well, and you possess the proven communication skills that command the attention of rooms filled with executives, then please apply!


    About Us:

    iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies – passion, drive, transparency, adaptability, empathy, kaizen, and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation– then you’re just what we’re looking for!


    iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider – delivering technology that supports approximately 4,000 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us. Apply today!


    • Supports Sales initiatives by providing accurate & dynamic demonstrations of Recruit, along with the full suite of iCIMS products, for business development purposes (through webinars and in-person meetings) within assigned segment.
    • Utilizes our best-of-breed solution resources to demonstrate the value of iCIMS to customers across a defined region.
    • Acts as the Subject Matter Expert on all product-related questions.
    • Assists in uncovering and eliminating customer-specific business challenges relating to product functionality and delivery.
    • Works directly with, and maintains contact with Account Executives to increase their knowledge and product demonstration skills.
    • Maintains a solid understanding of competitive landscape and challenges/opportunities therein.
    • Educates appropriate staff in our Customer Success Department for implementations, integrations, and Technical support questions.
    • Ensures that issues that cannot be immediately solved are escalated with internal technical departments for support as needed.
    • Understands competitive landscape and SWOT analysis for product line. Ensures demonstrations target product strengths matched to customer needs.
    • May present at webinars, events and tradeshows.
    • Thoroughly understands technical infrastructure and iCIMS architecture.
    • May mentor and train Sales Engineering team members.
    • May assist with integration calls and material development.
    • Creates technical documents and or questionnaires.
    • May participate in marketing efforts.
    • Develops basic technical understanding (complete RFP's, Level 1 tech calls).
    • May provide Level 1 Training to other departments (i.e. Demo Certification, Product Scripts).
    • Consistently ensure that business is conducted with integrity at all times and that behavior aligns with iCIMS’ core competencies.
    • Travels at least 40% of the time.

    Additional Job Responsibilities:


    • Coordinates efforts with Sales, Account Management, Implementation and technical service groups.
    • Demonstrates a sense of urgency and take initiative.
    • Maintains flexibility and react to change appropriately.
    • Receives and takes action on feedback and lessons learned for continual professional improvement and development.
    • Takes measures to enhance body of knowledge and skill set through training.
    • Other duties as assigned.


    • Bachelor's degree preferred or equivalent combination of education and work experience.
    • A minimum of 5 years of experience with product specialization, HR software or a related field preferred.
    • In depth understanding of iCIMS product suite including some technical expertise required.
    • Previous experience working for a software or technology company is a plus.
    • Demo Certification on All iCIMS Products.
    • Computer literate; proficiency with Microsoft Office (PowerPoint, Excel, Outlook).
    • Excellent communication and interpersonal skills. Articulate thoughts and ideas clearly and persuasively. 
    • Ability to work effectively within a fast paced, changing environment that is going through high growth.
    • A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions. 
    • Strong results orientation.
    • Able to work both independently and within a team environment.
    • Understanding of HR software space and particularly recruitment CRM is a plus.
    • Ability to look at the overall landscape and translate its pieces into actionable projects within a given solution environment.
    • Demonstrated flexibility, resilience and creativity when solving for complex issues.
    • Demonstrated customer service orientation.  Creates and sustains ongoing forums that encourage two-way communication opportunities.
    • Must be able to travel at least 40% of the time.
    • This will be a remote opportunity based in the UK or Europe.
    • Must be multi-lingual (English a must, French, German or Dutch preferred)


    EEO Statement:

    iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.


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