Have you worked in professional services? Do you have people leadership experience? We’re seeking a seasoned career coach with a customer service mindset to join our team as a Manager, Professional Services, where you’ll oversee a team of implementation, integration, and project managers focused on delivering projects for large, global customers. In this role, you’ll be responsible for resource allocation and management, technical project scoping, and drafting SOWs and project plans, and will serve as the point of escalation for the customer experience. This is a terrific opportunity for someone who wants to lead a high-impact team and attach themselves to big industry names. If you’re an inspirational mentor with great emotional intelligence, conflict resolution skills, and ability to influence, let’s chat!
iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies—passion, drive, transparency, adaptability, empathy, kaizen, and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation—then you’re just what we’re looking for!
iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider—delivering technology that supports approximately 3,500 organizations around the globe. We are growing fast, which creates a lot of opportunities for career growth within our organization. Come grow with us. Apply today!
People Management Responsibilities
Process and Metrics:
Ensure Team Execution in line with Departmental Strategy
iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.