• HR Operations Specialist

    Location US-NJ-Holmdel
    # of Openings
    Business Support
    Posting Level
  • Overview

    Do you have HRIS experience? Have you administrated an ATS, LMS or HCM before? We’re looking for an expert collaborator and fast learner to join our team as a HR Operations specialist, where you’ll be responsible for the support and administration of our HR-related systems, including UltiPro, Cornerstone and our proprietary iCIMS ATS. In this role, you’ll serve as a consultative partner to various groups within the Talent function to help increase productivity, enhance reporting and preserve data integrity. You’ll also collaborate with our Infrastructure Shared Service team and vendors to resolve any systems integration or technical issues, as well as keep up with system releases and train end users on new features. If you’re a reporting whiz with a knack for documenting and bringing efficiency to systems and processes, this could be a perfect fit!


    iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies: passion, drive, transparency, adaptability, empathy, kaizen and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation, then you’re just what we’re looking for!


    iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s routinely voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider, delivering technology that supports approximately 4,000 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us—apply today!



    • Provides support and administration for all Human Resources systems (HRIS, ATS, LMS) including configuration, functionality, and operations. Ensures the team consistently utilizes best practices.  
    • Assists technical teams with system integration efforts when applicable. 
    • Works with external technology vendors to implement new functionalities as well as the implementation of plug ins or add-ons to the iCIMS platform.  Escalates issues and liaises with internal partners to leverage technology solutions to ensure requirements are accurate and meet the needs of the Company. 
    • Works with system users and stakeholders to provide troubleshooting, researching, problem solving of issues and guidance as needed. 
    • Develops and maintains system related documentation & training materials, updating as necessary to reflect changes implemented in process and/or system functionality due to releases 
    • Modifies company set up, organizational hierarchy, business rules, workflows/approvals and notifications as necessary across HR systems to reflect scaling business needs. 
    • Provides project coordination and support for the HR team on any projects as needed by the team for these systems. 
    • Consistently ensure that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies



    • Establish person & job profiles, working with custom fields on job profiles, merging person profiles  
    • Provide User Admin access:  Managing users, system-wide configurations, configuring recruiting workflow statuses, pinning tab to recruiting workflow profile, configuring screening questions, configuring approvals, updating source lists, configuring portals, applying dynamic filters 
    • Configures/modifies connect, on-board and social distribution as needed to support business outcomes 
    • Maintains/modifies Dashboard set up for Talent team and Hiring Managers 
    • Manages templates in Job Library & manages task library 
    • Partner with Labs and TAM on Releases and functionality changes – provides training to team as appropriate 
    • Audits key activities to ensure compliance and execution according to SOPs 
    • Partners with decision support & Talent leadership on recruiting metrics 
    • Drives best practice utilization by recruiters; proactively identifies enhancements and tools to drive productivity and compliance. 
    • Partners with iCIMS TAM on Systems optimization and systems health check ensuring best practices are deployed 



    • Audits new hires and separations to ensure data accuracy and integrations between systems are working appropriately.  Troubleshoots and resolves issues as identified. 
    • Provides support in the coordination of benefits system set up for relevant events (i.e. open enrollment set up, acquisitions, etc.) and rules or law - based requirements (i.e. Generating 1095-Cs and 1094Cs).   
    • Maintains user & role administration  
    • Support annual forecasting efforts for new headcount to ensure completeness position management 
    • Partner with Decision Support on BI reporting 
    • Generates and communicates reports such as the EEO-1, VETS 4212 and OSHA compliance.  



    • Manages a workflow audit cadence to ensure accuracy, compliance and associated efficiencies. 
    • Provides support across Talent to support Annual Performance Management processes as well as Succession Planning.



    • A minimum of 5 years of HRIS, ATS (or related system) administration experience preferred. 
    • A minimum of 2 years of experience in talent acquisition preferred. 
    • Ultimate HR knowledge highly desirable 
    • Strong understanding of HR processes, workflows and systems 
    • Proficiency in use of Microsoft Office products 
    • Demonstrated success in serving as an SME on an ATS or HRIS. 
    • Detail-oriented and organized: keeps track of multiple projects and priorities using documented organizations tools, plans, timelines. 
    • Self-disciplined: approaches work with consistency, reliability and punctuality. 
    • Excellent written and verbal communication skills: able to communicate effectively 
    • Excellent interpersonal skills and team player attitude: able to build rapport and trust with colleagues and demonstrate alignment with team's priorities 
    • Ability to give and receive constructive feedback 


    iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.


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