Do you have demonstrated experience scaling SaaS organizations and practices for services for at least $500 million in revenue? Have you done this across multiple foot-in-door products, geographies and segments? We’re looking for a driven, passionate leader to join our team as our Chief Services Officer, where you’ll oversee Professional, Customer Success and Technical Support Services and enable iCIMS to achieve its customer retention objectives. As a member of the Executive team, you’ll report to the President and COO and will be accountable for driving our Services Retention Strategy and supporting our go-to-market strategy through the design and delivery of strong platform adoption, customer engagement, and user community programs and practices. If you’re a strategic, poised inspirational leader who shares our commitment to providing a customer service experience second to none, this could be your next big thing.
iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies: passion, drive, transparency, adaptability, empathy, kaizen and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation, then you’re just what we’re looking for!
iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s routinely voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider, delivering technology that supports approximately 4,000 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us—apply today!
Team Leadership & Accountability
iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.