Have you lead and empowered a team of trainers? Are you effective at training customers? We’re seeking a natural-born leader and creative thinker to join our team as a Manager, Training (Professional Services), where you’ll manage a team of customer service professionals responsible for delivering an innovative training experience to our customers via a multi-channel approach. In this role, you’ll help reduce case volume through proactive education, improving customer retention and engagement, and setting standards for success within the organization. This is a perfect opportunity for someone looking to join a rapidly growing company and bring an already talented training team to the next level. If you’re a project management pro and expert collaborator with experience in the software industry, let’s chat!
iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies: passion, drive, transparency, adaptability, empathy, kaizen and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation, then you’re just what we’re looking for!
iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s routinely voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider, delivering technology that supports more than 3,500 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us—apply today!
iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.