• Software Project Manager II

    Location US-NJ-Holmdel
    ID
    2018-3846
    # of Openings
    1
    Category
    Customer Operations
    Department
    Professional Svcs Enterprise
    Posting Level
    Professional
  • Overview

    Calling all project managers! Do you have a SaaS background or experience in software implementations? Are you used to working with executive and enterprise-level customers? We’re seeking a fearless project management superstar to join our team as a Software Project Manager I, where you’ll collaborate with other project and implementation managers to oversee customer implementation and adoption of our platforms, and ensure adherence to project scope and schedule. As a Software Project Manager I, you’ll be responsible for driving multiple projects of varying complexity, overseeing project plans, milestones, and delivery and providing occasional onsite support. We’re looking for someone who’s highly perceptive—someone who can understand the needs of the customer and who’s fluent in the arts of negotiation and compromise. If you’re an expert communicator and multitasker with a true team mentality, this could be perfect for you!

     

    iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies – passion, drive, transparency, adaptability, empathy, kaizen, and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation– then you’re just what we’re looking for!

     

    iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider – delivering technology that supports more than 3,200 contracted customers around the globe. We are growing fast at +35% annually and are profitable – which creates a lot of opportunities for career growth within our organization. Come grow with us. Apply today!

    Responsibilities

    • Delivers exceptional customer service to all Clients (clients, vendors and internal resources)
    • Lead Implementation and Professional Services Projects of new and existing iCIMS Customers.
    • Assist with the development and management of project scope, issues and escalations while continually setting client expectations.
    • Responsibilities may include on-site consultations and optimization strategies, extended roll-outs, complex data migrations, and advanced integrations (HRIS, Background, Assessment, and others).
    • Follows iCIMS Project methodology and best practices.
    • Conducts analysis of client requirements.
    • Works with client to configure systems and coordinate training.
    • Manages data conversion process, data validation, and system testing.
    • Support various Data Connections between iCIMS and 3rd party vendors (CSV, XML, Web Services API)
    • Some travel to client locations and/or Corporate office may be required.

    Qualifications

    • 3-5 years experience in Software Project Management.
    • Experience working with Microsoft Windows, including Word, Excel, and PowerPoint.
    • Solid understanding of SaaS and the fundamentals, processes and terminology of corporate sourcing, recruiting and on-boarding environments. - Proven ability to quickly learn and master systems.
    • Proven ability to effectively communicate iCIMS best practices to customers.
    • Excellent interpersonal skills the ability to effectively scope, design, and manage multiple projects, simultaneously.
    • Experience in defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
    • Excellent follow-up and time management skills with ability to adhere to strict timelines.
    • Ability to effectively interact with customers across many industries, at all levels of a client's organization.
    • PMP or PHR certification a strong plus.
    • Bachelor’s Degree or equivalent work experience required


    iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.

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