• Software Project Manager I

    Location US-NJ-Holmdel
    ID
    2018-3841
    # of Openings
    1
    Category
    Customer Operations
    Department
    Professional Svcs Enterprise
  • Overview

    Calling all project managers! Do you have a SaaS background or experience in software implementations? Are you used to working with executive and enterprise-level customers? We’re seeking a fearless project management superstar to join our team as a Software Project Manager I, where you’ll collaborate with other project and implementation managers to oversee customer implementation and adoption of our platforms, and ensure adherence to project scope and schedule. As a Software Project Manager I, you’ll be responsible for driving multiple projects of varying complexity, overseeing project plans, milestones, and delivery and providing occasional onsite support. We’re looking for someone who’s highly perceptive—someone who can understand the needs of the customer and who’s fluent in the arts of negotiation and compromise. If you’re an expert communicator and multitasker with a true team mentality, this could be perfect for you!

     

    iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies: passion, drive, transparency, adaptability, empathy, kaizen and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation, then you’re just what we’re looking for!

     

    iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s routinely voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider, delivering technology that supports more than 3,500 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us—apply today!

    Responsibilities

    • Delivers exceptional customer service to Enterprise customers
    • Leads Implementation and Professional Services Projects of new and existing iCIMS Customers
    • Assists with the development and management of project scope, issues and escalations while continually setting client expectations
    • Responsibilities may include on-site consultations, multi-phase roll-outs, and managing complex data migrations and integrations (HRIS, Background, Assessment, and others)
    • Follows iCIMS Project methodology and best practices
    • Works with clients to coordinate training
    • Manages data conversion process, data validation, and system testing
    • Supports various Data Connections between iCIMS and 3rd party vendors (CSV, XML, Web Services API)
    • Consistently ensures that business is conducted with integrity at all times and behavior aligns with iCIMS policies, procedures, and core competencies

    Qualifications

    • Minimum 1 year of experience in software project management
    • Minimum 3 years of related project management experience
    • Ability to effectively interact with Enterprise customers across many industries, at all levels of a client's organization, while providing superior customer service
    • Ability to work effectively with both internal and external customers
    • Understanding of SaaS and the fundamentals, processes and terminology of corporate sourcing, recruiting and on-boarding environments a plus
    • Proven ability to quickly learn and master systems
    • Excellent analytical skills; the ability to effectively scope, design, and manage multiple projects, simultaneously
    • Ability to identify and communicate project risk to all stakeholders
    • Ability to identify systems requirements, define support procedures, and implement practical business solutions under multiple deadlines
    • Excellent follow-up and time management skills with ability to adhere to strict timelines
    • PMP or PHR certification preferred, but not required
    • Proficiency with Microsoft Office (PowerPoint, Excel, Outlook, Word)
    • Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively
    • Ability to work effectively within a fast paced ever changing environment experiencing high growth
    • A self-starter with the demonstrated ability to take initiative and proactively identify issues/opportunities and recommend actions
    • Strong results orientation with a proven track record of flawless execution and attention to detail
    • Demonstrated customer service orientation
    • Strategic analysis/creative problem solving and business judgment skills required
    • Demonstrated ability to influence cross-functional partners and upper management to impact decision-making
    • Bachelor’s Degree or equivalent work experience required

     

    iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.

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