• Salesforce Administrator

    Location US-NJ-Holmdel
    # of Openings
    Technology and Infrastructure
    Infrastructure Shared Services
    Posting Level
  • Overview

    Attention Salesforce aficionados! Do you have experience managing and deploying change within Salesforce? We are seeking a detail-oriented system administrator and expert multitasker to join our team as an Application Administrator II, where you'll drive Salesforce changes impacting our engaged user groups. In this role, you'll support 500+ end users across various user groups (Sales, Account Management, Customer Service, Marketing, Finance and Legal), helping us complete our transition from Salesforce Classic to Salesforce Lighting. You'll be responsible for ensuring data accuracy and overseeing data workflows, in addition to performing system configurations resolving issues; testing, deploying, monitoring and documenting changes; and creating reports our business needs to make informed decisions. If you are a flexible, self-motivated team player who's used to working in a dynamic environment, let's chat!


    iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies: passion, drive, transparency, adaptability, empathy, kaizen and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation, then you’re just what we’re looking for!


    iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s routinely voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider, delivering technology that supports more than 3,500 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us—apply today!


    • Participate in analyzing and documenting existing processes for possible improvements and make appropriate recommendations; may develop instructional materials, training and job aids. 
    • Design reporting solutions that are visual, interactive, sustainable and drive business value.
    • Must be able to lead projects and focus groups.
    • Govern the use and distribution of HR and employee data.
    • Protect Salesforce data according to iCIMS’ data classification and policies.
    • Proactively ensure integrations run as scheduled and planned.
    • Participate in testing activities of transaction systems, reporting and integration.
    • Participate in testing and validating system fixes and enhancements and assisting with user acceptance testing. 
    • Assisting with the configuration of existing application.
    • Enhancing existing components of current system (new functionality, queries, reports, etc.)
    • Implementing third-party products to work with application.

    Additional Job Responsibilities:

    • Demonstrates a sense of urgency and takes initiative.
    • Maintains flexibility and reacts to change appropriately.
    • Receives and takes action on feedback for continual professional improvement and development.
    • Takes measures to enhance body of knowledge and skill set through training.
    • Other duties as assigned.


    • BA degree or relevant work experience
    • At least 3 years of systems experience with Salesforce
    • Strong understanding of systems and processes supporting Sales and Marketing organizations.
    • Strong verbal and written communication skills.
    • Ability to manage change effectively always mindful of technology, business processes, and systems implications.
    • Intermediate to advance level Microsoft Office skills including Intermediate to advance level Excel skills.
    • Attention to details and ability to deliver accurate data analysis.
    • Effective time management skills that will ensure delivery of information in the required timeframes.
    • Demonstrated ability to think laterally with high level of tenacity to solve problems relating to data.
    • Must thrive in a fast paced environment where multi-tasking and prioritizing is necessary.
    • Must be a self-starter, independent, team-player, proactive.
    • Ability to prioritize requests and negotiate timeframes for deliverables from different stakeholders.

    iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.


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