• Sales Operations Analyst

    Location US-NJ-Holmdel
    # of Openings
    Posting Level
  • Overview

    Experienced in Salesforce? Love dissecting data? We’re seeking an analytically-minded expert collaborator to join our team as a Sales Operations Analyst, where you’ll help drive sales efficiency within the business to allow us to exceed our growth goals. In this role, you’ll work cross-functionally to pull data, perform analyses, build presentations, and help others work through analytical issues. You’ll also create quota setting documentation, breaking quotas down by quarter, tracking progress, and putting together contests/SPIFs. We’re also looking for a confident communicator—someone who isn’t afraid to stand their ground, challenge others’ thinking, and make recommendations. If you are an outgoing, Excel whiz who loves working with sales people, let’s chat!


    iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies – passion, drive, transparency, adaptability, empathy, kaizen, and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation—then you’re just what we’re looking for!

    iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider—delivering technology that supports more than 3,500 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us. Apply today!


    • Responsible for executing on the day to day tasks and projects that fall within Sales operations
    • Heavy reporting and analytical responsibilities to drive recommendations and analytic solutions towards moving the business forward
    • Actively assists in driving process improvement programs cross functionally
    • Partners with Cloud services on data updates and system configurations to align to sales process
    • Work with Sales Operations Director in the preparation of sales operations policies and procedures
    • Collaborate with the Talent Development Training team to ensure that process documentation exists in support of teamwide training efforts
    • Acts as a primary liaison for sales process roadblocks, creation of process charts
    • Assist in the analysis of underlying system issues arising from investigations into requirements and problems, and identify available solutions for consideration.
    • Assist with on-boarding new sales talent in regard to applicable systems and operational processes
    • Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies


    • 4 Year College Degree required. Degree in Math, English, or Management Information Systems preferred
    • Minimum of 2 years’ experience in quantitative-based roles
    • Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively
    • Experience in working in SFDC, Tableau, and other quantitative tools
    • Comfort and experience in ambiguous situations
    • Results orientated with a proven track record of flawless execution, high attention to detail and strong sense of urgency
    • Process-oriented, accountable and trustworthy
    • Ability to work effectively within a fast paced, changing environment that is going through high growth while managing multiple priorities
    • Proven success in achieving results through others and being a strong team player
    • Computer literate; proficiency with Microsoft Office (PowerPoint, Excel, Access, Outlook)

    iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.


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