• Manager, Training and Development

    Location US-NJ-Holmdel
    ID
    2018-3642
    # of Openings
    1
    Category
    Business Support
    Department
    Talent
    Posting Level
    Management
  • Overview

    Have you managed a corporate training department?  Are you passionate about working for a department that enables learning and development?  We’re looking for a highly organized people manager who’s passionate about professional development to join our team as a Manager, Talent Development (TD), where you’ll oversee a team of highly skilled individuals responsible for delivering sales, technology, and professional skills training. As a Manager, Talent Development, you’ll be responsible for partnering and consulting with our HR business partners and other business leaders to set priorities, identifying themes, trends and areas of need, and weighing business asks against the team’s bandwidth. To succeed, you’ll need to be a incisive communicator, capable of fielding strong demands, while continuing to provide a first-rate customer experience. This is a great opportunity for someone who wants to work in a fast-paced, supportive environment to leave a lasting imprint on our learning culture and help it evolve along with our business. If you’re a prioritization pro who knows how to effectively empower and engage a team, let’s chat!

     

    iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our seven core competencies: passion, drive, transparency, adaptability, empathy, kaizen and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation, then you’re just what we’re looking for!

     

    iCIMS is a high-growth Software-as-a-Service (SaaS) company that’s routinely voted one of the Best Places to Work in New Jersey. We are the industry's premier recruitment software provider, delivering technology that supports approximately 4,000 contracted customers around the globe. Committed to both growth and stability, we have a lot of opportunities for career advancement within our organization. Come grow with us—apply today!

    Responsibilities

    • Lead a team of trainers to effectively execute on the training vision, planning & prioritization for team resources as well as delegating and assigning projects, duties, and objectives. 
    • Maintain a dynamic work environment & continue to build a merit-based culture which appeals to the top talent in the talent development/training field.
    • Lead and coach the team of trainers structuring appropriate training and development and eliminating road blocks to team performance.
    • Partner with Talent team on the acquisition and retention of training resources to fulfill team mission successfully. Lead the selection process.
    • Ensure team establishes and follows a sustainable training model (classroom, e-learning, blended learning, tools) for employee development around iCIMS culture, domain knowledge, core competencies and professional skill level and functional know how.
    • Conduct regular analysis meetings with Business Leaders to evaluate and update requirements for existing content/programs or need for new programs.
    • Ensure that Trainers maintain a curriculum and calendar to support the developmental needs of the organization.
    • Consult with leadership on team functional development needs providing guidance on training programs, summits, exercises, readings to support learning.
    • Track and analyze training programs by examining learner usage satisfaction levels, proficiency testing, job performance and effectiveness.
    • Liaise with Internal Communications team to ensure proper branding of functional training materials.
    • Develop and maintain relationships with subject matter experts, vendors, external business partners and internal employees.
    • Plan, evaluate, and improve the efficiency of functional training processes and procedures to enhance speed, quality, efficiency, output and customer satisfaction.
    • Establish and maintain relevant controls and feedback systems to monitor and measure the operation of the department. Report out and present metrics to internal stakeholders.
    • Ensures process documents are complete, current, communicated, followed and stored appropriately.  Establish and follow a review cadence with Director to ensure processes are up to date and relevant.
    • Consistently ensure that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies.

    Qualifications

    • BA/BS Training and Development, Human Resources or equivalent professional experience.
    • Management Organizational Development or related field
    • Minimum of 7 years’ prior experience in a Corporate L&D role with a minimum of 3 years of people management experience. 
    • Must possess a demonstrated ability and understanding of adult learning principles and learning methodology.
    • Instructional design experience with a focus on Instructor-led, web-based and self-paced content both new course creation and existing course improvement is required.
    • Strong customer focus with strong execution skills and a results orientation, able to link business challenges and objectives with tactical execution and results.
    • Exceptional project management skills and manage team to appropriately prioritize project work load.
    • Exceptional written and verbal communication skills, including public speaking skills.
    • Exceptional facilitation skills.
    • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
    • Maintains high degree of confidentiality.
    • Strong interpersonal skills – adept at collaborating, influencing and developing relationships at all levels of the organization, even in demanding situations.
    • Strategic thinking and problem solving skills, with a balance of strong operating skills.
    • Strong results orientation with a proven track record of flawless execution and strong attention to detail.
    • Strategic analysis/creative problem solving, business judgment and financial acumen are required.
    • Prior experience with Learning Management Systems (LMS) – highly desirable.
    • Proficiency required in Microsoft Office (Word, Excel, and PowerPoint) and Microsoft Outlook.


    iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.

     

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